Once done, click on Set up and follow the on-screen instructions to add the Fingerprint.

The company has confirmed that some versions of HP SimplePass have stopped working after August 12 2014. Many users have complained of HP SimplePass not opening after they click on its desktop icon.

Follow the on-screen instructions to remove the Fingerprint. Here are some simple solutions that fix fingerprint reader issues in your HP laptop: HP SimplePass does not open.

Now, click on Windows Hello Fingerprint and click on.

If the issue persists, try removing the Fingerprint and add it again.

Click on the Fingerprint icon, scan the Fingerprint, and see if you are able to sign in.server, storage, and networking business spun off into Hewlett.

On the login screen, click on Sign-in options. So about a week ago my fingerprint reader stopped responding to me placing my finger on it to. Fate, Corporate split PC and printer business renamed as HP Inc.Ideally, on the login screen, you will see Sign-in options that allows you to use different sign-in methods to login to Windows.Īs you have mentioned that you are able to use the Fingerprint scanner on websites, I would suggest you to refer the steps mentioned below and see if that helps: Were you able to use the Windows Hello Fingerprint to login to Windows earlier?.What happens when you try to use the Windows Hello Fingerprint scanner to login to Windows?.

When you say, “I am not getting the option to log-in into windows using fingerprint.” What login options do you see on the login screen?.

It would be great if you can reply with the details requested below:

We understand that you are unable to use Windows Hello Fingerprint to sign in to Windows. Thank you for writing to Microsoft Community Forums.

Hp envy finger scanner not working